At ALTO Garden our goal is to provide you with outstanding customer care. Should you have questions at anytime before or after placing your order, please feel free to contact us at +1 818-940-1140 or contact@altogarden.com and we'll be happy to assist you. We want you to be fully satisfied with your ALTO Garden shopping experience.
Shipping
Orders are typically shipped within one business day, although it may take up to two business days in some cases.
Tracking numbers will be e-mailed to you once your order ships.
Shipping Fees
FREE shipping for orders greater than $49 to the continental United States. Orders less than $49 - $11.95 flat rate applied.
Orders shipping to Alaska and Hawaii - $69.95 flat rate applied.
Shipping Method
Orders shipped to the United States will ship via UPS.
Orders shipped internationally will ship via United States Postal Service.
Returns
All ALTO Garden GX and HX Towers include a 60 day trial period. You can return your tower if you are unsatisfied for any reason. Customer shall be responsible for return shipping fees.
Please contact us to obtain your RMA # (Return Merchandise Authorization #) before returning. Packages received without an RMA # will not be refunded.
Items must be returned in their original packaging.
What are the benefits of growing with hydroponic towers?
Since hydroponic growing does not require soil, the system is very
clean which makes it easy to use indoors.
Hydroponic towers utilize closed-loop watering, recycling water up
and down the system. This leads to 95% water savings compared to
traditional gardening.
You can also expect faster growth and greater yields. Nutrients
are delivered straight to plant roots, so roots don’t need to
spend energy looking for them.
Instead, plants can focus more energy on growing and fruiting.
Vertical towers also have a very small footprint! In just 3 square
feet, you can grow dozens and dozens of plants.
What can I grow in an ALTO Garden Tower?
You can grow fresh leafy greens, vegetables, herbs and some
fruits.
Examples include lettuce, spinach, kale, chard, and cabbages like
bok choy.
Herbs like parsley, basil, dill, thyme and rosemary all do well.
Tomatoes, cucumbers, peppers and strawberries are some examples of
fruits you can grow.
It’s worth noting – root vegetables are not good candidates for
hydroponic towers. Since root vegetables grow downward, they are
difficult to harvest from inside the system.
Examples of root vegetables include carrots, potatoes and onions.
Do I need gardening experience?
No, you don’t need any gardening experience to grow with
hydroponic towers.
Hydroponic towers are highly automated through the use of timers.
Watering should run on set intervals of say, 15 minutes per hour
for 14 hours. Lighting should run continuously for 14–16 hours.
Once your timers are set, growing becomes automatic!
Why should I grow at home?
Firstly, you’ll know exactly how your food was grown – pesticide
and herbicide free.
Buying commercially grown food is risky since chemicals are often
used, and there is risk of parasite and bacterial contamination
during processing and transport.
Taylor Farms’ cyclospora and salmonella outbreaks in 2026 are an
example.
What about seedlings?
Upon ordering your tower, you’ll want to get
seeds from your local Home Depot, nursery or
online.
